Terms and Conditions

Agreement to Terms

By accessing or using the Hearthan Ddish website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. These terms apply to all visitors, users, and others who access or use the website. If you do not agree to these terms, you must not use the website or services. The terms may be updated from time to time, and continued use constitutes acceptance of changes. The effective date of the current version is 12 September 2026.

Definitions

Key terms used throughout this document are defined for clarity.

• Venue refers to Hearthan Ddish, located at Level 1, 123 Macquarie Street, Sydney NSW 2000, Australia.
• Services includes restaurant reservations, private dining, events, and gaming lounge access.
• User means any individual accessing the website or using the services.

Reservation Process

Reservations can be made through the website, by phone, or email. A valid credit card may be required to secure bookings. Reservations are subject to availability and confirmation by the venue.

• Phone: +61 460 952 173
• Email: [email protected]

Cancellation and No-Show Policy

Cancellations must be made at least 24 hours in advance. Failure to cancel or no-show may result in a fee.

• Cancellation fee: $50 AUD per person for restaurant reservations.
• Private dining and salon bookings may have higher fees as specified at booking.
• Fees will be charged to the credit card on file.

Event Booking and Deposits

Private dining and event bookings require a non-refundable deposit of 25% of the estimated total. The deposit is due at the time of booking to secure the date. Final guest count and menu selections must be confirmed 7 days prior to the event. Full payment is due on the day of the event unless otherwise arranged.

Event Cancellation

Cancellations more than 30 days prior to the event will receive a full refund of the deposit. Cancellations within 30 days forfeit the deposit. Cancellations within 7 days may incur additional charges up to 50% of the estimated total. The venue reserves the right to cancel events due to unforeseen circumstances, with a full refund of deposits.

Ownership of Content

All content on this website, including text, graphics, logos, images, and software, is the property of Hearthan Ddish or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without prior written consent. The Hearthan Ddish name and logo are trademarks and may not be used without permission.

Disclaimer

To the maximum extent permitted by law, Hearthan Ddish shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or services. This includes loss of profits, data, or goodwill. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud. Australian Consumer Law may imply certain guarantees that cannot be excluded.

Jurisdiction

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales. The venue is located in Sydney, NSW. Users from other regions agree to submit to this jurisdiction.

Legal Inquiries

For any questions regarding these Terms and Conditions, please contact us at:

• Email: [email protected]
• Phone: +61 460 952 173
• Address: Level 1, 123 Macquarie Street, Sydney NSW 2000, Australia